Customer Experiences

Customer complaints

Our aim is to always provide excellent customer service and deliver good customer outcomes at every point of contact.  If we have not met your expectations and you're not happy with the service, we have provided then please accept our sincere apologies. By making a complaint, you're giving us the opportunity to investigate and improve our services for you and for everyone. Please send your complaint over in writing via email we will then start the complaint process in accordance to our policies and procedures.

susan@therawpower.co.uk

General customer feedback

If you would like to support our development, whether you want to recognise a member of the team or praise a recent experience you have had with us please get in touch to let us know- We would love to hear from you!

susan@therawpower.co.uk